Service and Technical Documentation

Service and Technical Documentation 2018-01-10T15:46:53+00:00

SureShade has developed extensive service and technical documentation to assist marine installers and service technicians with a thorough technical overview of installation and service for SureShade sunshade systems.

Our service and technical documentation is intended for professional marine installer and technician use only.

Please review our SureShade University Service Training Videos below for instructional assistance with common questions or issues.

If you need further assistance, please submit a service request or contact SureShade directly at 877-333-8323 (U.S.) or 215-673-2307 (international).

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Submit a Service Request

Experiencing a service issue with your SureShade system and need additional assistance? Please fill out our Service Request Form so we can assist you.

SUBMIT A SERVICE REQUEST

SURESHADE UNIVERSITY – Service Training Videos

VIDEO:
Power Confirmation

This video will help you confirm you have the correct power level for normal operations of a SureShade automated boat shade system.

VIDEO:
Control Boxes Explained

This video explains all the different iterations of our ever improving control boxes for SureShade automated boat shade systems.

VIDEO:
Shade Racked and Reset

If the shade on the SureShade automated system is racked and uneven, this video will explain how to perform a reset to return to normal operations.

VIDEO:
Motor Replacement

If a complete motor replacement is needed for a SureShade automated boat shade system this video explains the procedure.

VIDEO:
Sensor Board Replacement

This video explains how to R&R a sensor board that resides on the end of the motor on a SureShade automated boat shade system.

VIDEO:
Failed Sensor Confirmation

In this video it is explained how to perform a test to determine which sensor (port or STB) has failed on a SureShade automated shade system. This is done when you have a shade that either travels out and becomes racked or you have one side that will move and the other one does not.

VIDEO:
Actuators Will Not Retract Far Enough for 1″ Measurement

This video will show you what to do when you have an actuator on a SureShade automated shade system that will not travel far enough aft to achieve the needed 1″ measurement. It will travel out and return to the same spot every time.

VIDEO:
Adding Tension to Roller Instructions

This video will show you how to add tension to the roller for a SureShade automated shade system.

Service & Technical Documents

Automated Shade Installation

This installation guide includes instructions for properly installing the framework and electrical components for our automated shade systems.

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Power Confirmation

This guide will show you how to confirm the controller is receiving power from the boat.

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Actuator Electrical Home Position Adjustment

This guide is for electronically adjusting the actuator alignment and resetting the home position of the SureShade.

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Adjustment of Actuator Home Position

This guide includes instructions for properly adjusting the actuator physical home position for our automated shade systems.

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SureShade R8 Controller Reset

This guide includes instructions to enable a Service Technician to quickly reset the controller’s memory of its position (for Software Code Version R8). 

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Replacing Canvas on ATF Roller

This documentation provides instructions for properly removing and replacing canvas on our automated shade systems.

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Wiring Schematic Drawings

OEM Wiring Schematic
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OEM Wiring Schematic
(5V Wire Position Indicator)
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OEM Wiring Schematic
(Boston Whaler Models Only)
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Aftermarket Wiring Schematic
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