factory shade grady-white

Submit a SureShade Service Request

Please fill out the Service Request form below to provide us with as much information as possible about your service issue. Thorough information about your boat and service issue will allow us to troubleshoot ahead of a call to assist you in a timely manner.

power biminiPower Bimini Only:
To speak with a service representative about SureShade Power Bimini, call customer support at 574-537-8900 or email us at customerservice@lci1.com.

Service Request

Contact Information

(if applicable)

Boat Details

(if applicable)

Service Issue

Voltage Readings

(Green to Red/Green to Orange)

Next Steps...

A SureShade Service Manager will be in touch shortly after submitting this Service Request.
Terms and Conditions
This form collects your name, phone number and email address so that our sales and support team can communicate with you to provide assistance. Please check our Privacy Policy to see how we collect and manage your submitted data.

Service Videos & Documentation

Please take the time to review all documents and instructional videos prior to submitting this Service Request form or calling SureShade for technical support. 

Service & Technical Documentation

See all of our service guides and instructional videos.
>Go to Service Documentation 

Helpful Videos for Completing this Request Form:

Power Confirmation on SureShade ATF

This video will show you how to confirm the SureShade ATF controller is receiving power from the boat.


Resetting Shade Controller on SureShade ATF

This video will show you how to reset the shade controller on the SureShade ATF automated shade system.